Privacy

How we handle what you send us.

This page covers the Tandem Bureau website. It was last updated on November 8, 2026.

What we collect, and why

When you use a form on this site, we receive the business name, the email address and the message you write, and, for a demonstration, your name, your province or territory, the number of trucks you own or lease and the language you prefer, if you give them. We use them only to reply to you and to arrange what you asked for. We do not sell them, and we do not use them for advertising.

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Where it is kept, and for how long

A message you send passes through our email delivery service, which is in the United States, and is kept in our mailbox. Information may therefore be stored outside Québec, under the protections we require of those services. We keep a message for as long as our exchange needs it, and delete it within two years of our last exchange unless you become a client, in which case your agreement with us applies.

Your rights

You can ask to see the information we hold about you, to correct it, or to have it deleted, and you can withdraw your consent to our using it at any time. Write to the person in charge of the protection of personal information at Tandem Bureau, at the address below, and we reply within thirty days.

Person in charge of the protection of personal information
Tandem Bureau
PO Box 79164, Station Freeman
Gatineau, Québec J8Y 6V2

If you are not satisfied with our answer, you can complain to the Commission d’accès à l’information du Québec or, outside Québec, to the Office of the Privacy Commissioner of Canada.